Marco Susani, Principal at Marco Susani Design Studio, Chicago, IL, U.S.A.

The conventional interaction model of HCI, based on one individual focused on a task in front of one device, is obsolete and does a very poor job at describing the interaction between people and experiences. Large, sophisticated experience ecosystems actually include a multitude of devices, an almost infinite universe of content and conversations, and a fluid community of humans, all gravitating around such more

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