Mik Lamming, Mike Flynn
Proc. FRIEND21, '94 International Symposium on Next Generation Human Interface. 2-4 February 1994, Meguro Gajoen, Japan.
At RXRC we have been trying to understand how anticipated developments in mobile computing will impact
our customers in the 21st century. One opportunity we can see is to improve computer-based support for
human memory -- ironically a problem in office systems research that has almost been forgotten. Considering
how often computers are presented as devices capable of memorising vast quantities of information, and
performing difficult-to-memorise sequences of operations on our behalf, we might be surprised at how often
they appear to have increased the load on our own memory. The Forget-me-not project is an attempt to explore
new ways in which mobile and ubiquitous technologies might help alleviate the increasing load. Forget-me-not
is a memory aid designed to help with everyday memory problems: finding a lost document, remembering
somebody's name; recalling how to operate a piece of machinery. It exploits some well understood features of
human episodic memory to provide alternative ways of retrieving information that was once known but has now
been forgotten. We start by introducing a model of computing in the 21st century which we call the Intimate
Computing model and talk about some of the opportunities and problems we anticipate it will provoke. After
cursory introduction to the basics of human episodic memory, we describe the architecture and user interface
of Forget-me-not. We end with a few preliminary conclusions drawn from our early experiences with the
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