Pip Laurenson, Simon Shum, Allan MacLean, Rahul Ghosh
Proc. CHI '95, Human Factors in Computing Systems, 7-11 May 1995, Denver, Colorado, U. S. A.
In one of the largest multidisciplinary projects in basic HCI research to date, multiple analytic HCI techniques
were combined and applied within an innovative design context to problems identified by designers of an AV
communication system, or media space. The problems were presented to user-, system-, and design-analysts
distributed across Europe. The results of analyses were integrated and passed back to the designers, and to
other domain experts, for assessment. The aim of this paper is to illustrate some theory-based insights gained
into key problems in media space design and to convey lessons learned about the process of contributing to
design using multiple theoretical perspectives. We also describe some obstacles which must be overcome if
such techniques are to be transferred successfully to practice.
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